At Morya Cards, we are committed to delivering your wedding invitations, customized cards, and other products safely and efficiently. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.
Order Processing
Orders are processed after successful payment and confirmation of the order details. Customized products may require additional processing time because they are prepared according to the information and design selected by the customer.
Customers should carefully verify names, dates, addresses, wording, and other personalization details before confirming an order.
Delivery Time
Delivery timelines may vary depending on the product, customization requirements, production time, delivery location, courier service, and other circumstances.
Estimated delivery dates provided at the time of purchase are for guidance and may be affected by weekends, public holidays, weather conditions, courier delays, or other circumstances beyond our reasonable control.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address, including the correct PIN code and contact number. Morya Cards will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
If an order is returned because of an incorrect address or the recipient is unavailable, additional shipping charges may apply for re-delivery.
Customized Orders
Customized and personalized products may require additional production time before shipment. Production will generally begin after the customer confirms the required details or design, where applicable.
Once production has started, changes to the order may not be possible.
Shipment Tracking
Where tracking information is available, customers may receive shipment details through their registered phone number or email address. Delivery updates are dependent on the courier or logistics provider.
Damaged Packages
Customers are advised to check the package at the time of delivery. If the package appears damaged, opened, or tampered with, please contact Morya Cards as soon as possible with your order details and supporting photographs.
Any replacement or resolution will be handled according to the applicable refund and return policy.
Delivery Delays
While we make reasonable efforts to deliver orders within the estimated timeframe, Morya Cards is not responsible for delays caused by courier partners, incorrect addresses, natural events, public holidays, strikes, technical issues, or other circumstances beyond our control.
Contact Us
For questions regarding shipping or delivery, please contact Morya Cards through the contact information available on our website.
Website: Morya Cards